ISI Streamlines Telecom Cost Management with Call Accounting Services
July 27, 2011
By Juliana Kenny
TMCnet Managing Editor
Controlling call accounting and expenditures for telecommunications companies has grown more complex over recent years as organizations attempt to adjust to the ever changing arena of communications technologies, and developments in the voice over IP (VoIP) space.
Call accounting provider, ISI Telemanagement, issues warning that businesses might be spending as much as 35 percent more on telecommunication bills than necessary. With all sorts of obstacles including vendor support problems, billing errors, and misapplied taxes to consider, ISI (News - Alert) provides solutions to help businesses evaluate areas of excessive spending, and cut back on those extraneous expenditures.
The Telecom Profit Optimizer from ISI is a solution that improves business productivity by focusing on minimizing billing errors, and recommending actions that ultimately reduce overall telecom costs. The company worked for years to research the best tactics when it comes to saving expenses on telecommunications, and thusly developed software to streamline these tactics.
ISI notes that recent studies in the telecom expense management (TEM) space have pointed to many telecom invoices including vendor billing errors, unnecessary services and other costly problems including asset management, tracking moves, additions, changes, and fraud and abuse.
The call accounting provider also includes a risk-free guarantee for users detailing a full return on investment from its Telecom Profit Optimizer should the user not see successful results. With tools and expertise honed on optimizing business’ telecom cost management operations, ISI provides web-based tools that review invoices, identify errors, and supply reporting to minimize superfluous expenditures.
Check out more from ISI’s call accounting solutions here.
Edited by Chris DiMarco