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The future of Intelligent Virtual Assistants (IVAs) is unfolding and holds tremendous promise. But, the path to progress has not …

3/21/2019

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Samsung and Verizon are delivering tight integration between One Talk and Samsung's Galaxy S9 that further deliver on the …

3/18/2019

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U.S. companies conducting business in Europe need to comply with the EU's GDPR regulation, and call accounting and …

3/14/2019

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As consumers become more aware (and more concerned) about who is accessing and storing their personal financial information, more companie…

3/11/2019

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Annually, President of the 56 Group and author of "CRM at the Speed of Light" Paul Greenberg conducts an evaluation …

3/7/2019

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Verint announced the Royal Society for the Protection of Birds (RSPB) is migrating its online community to Verint's new …

2/28/2019