Call Accounting Featured Article

Metropolis Introduces Next Generation of Hotel Call Accounting


June 23, 2011

Metropolis Technologies (News - Alert), Inc., a premier telemanagement solutions provider, has recently introduced ProfitWatch ULTRA, the next generation of hotel call accounting.

The newly announced ProfitWatch ULTRA is available as a cloud-based, fully managed system or as a self-hosted, centralized system. 

Company officials said that both cloud-based and self-hosted systems are web hosted and provide multi-property functionality and real-time data management.

“At Metropolis, we are constantly striving to meet the ever-changing needs of our hospitality customers and partners. We are excited to introduce ProfitWatch ULTRA now that there is a clear demand for hosted and cloud-based call accounting solutions,” said Marcela Umana, Vice President of Sales, in a press release.

Hotels, with cloud-based ProfitWatch ULTRA, are allowed to operate their call accounting requirements in the cloud, with Metropolis serving as the primary point of reference. 

Management companies, with the self-hosted ProfitWatch ULTRA are able to manage their own system, essentially creating and controlling their own cloud.

Hotels, motels, resorts, spas and casinos, with the help of ProfitWatch ULTRA are provided with a more powerful and much simpler way to conduct business. 

ProfitWatch ULTRA helps to minimize or eliminate phone abuse, increase staff productivity and reduce or eliminate the need for IT staff, certain equipment and additional office space.

“Through the years, Metropolis has worked hard to build a strong reputation in the hospitality industry by providing the best telecom products and services available. We are certain that our customers will find that we have, once again, created a brilliantly simple interface for their complex multi-property needs.”

In related news, Technology Marketing Corporation, a global, integrated media company, announced that the Call Accounting channel, sponsored by ISI (News - Alert) Telemanagement Solutions Inc., has been launched as the newest addition to the TMCnet Online Community program.


Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC (News - Alert) as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.

Edited by Juliana Kenny