Call Accounting Featured Article

Proteus 7 Includes Full Support for Call Accounting

July 13, 2011

CTI (News - Alert) Group, a developer of telecommunications solutions for fixed, mobile and converged communications, has unveiled a fully scalable hosted or premised-based call accounting solution for mobile, VoIP and PBX telephony systems.

In addition to audio, audio conference, video, video conferencing, mobile and IM, Proteus (News - Alert) 7 SP1 features full support for extension mobility.

The new release from CTI Group can also partition a single physical switch into a number of logical devices, and enable auto-learning extensions across a range of switches.

Moreover, Proteus 7 SPI enables enhanced logging of hunt groups to provide individual station or agent data, and includes the ability to restrict logging of groups of extensions via exclude lists.

"We needed a system capable of collecting call data from multiple switches in different countries and costing calls using multiple carriers and currencies,” said Todd Justad, Telecom Operations Architect for Network Operations at Citrix Systems (News - Alert). “Proteus Enterprise was the only tool on the market that allowed us to do this and to deliver accurate information and reports from across the organization."

Elaborating further on the release the company notes that Proteus will log hybrid environments via a configurable dashboard, and this helps companies analyse costs and usage of their voice systems as they migrate from digital PBX (News - Alert) to IP PBX.

Read a related article at TMCnet “Proteus 7: A Call Accounting Solution from CTI Group (News - Alert).”

According to a release, Proteus 7 is the latest version of its fully scalable hosted call accounting solution for mobile, VoIP and PBX telephony systems.

Anuradha Shukla is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.