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Avaya Partnerships Increase Contact Center and Customer Engagement Functionality and Lower Costs

Avaya has a long history of partnering with solutions providers to offer customers an "all-in-one" experience to help increase functionality and lower costs at the same time. The company also has a well-established partnership with call accounting solutions provider ISI Telemanagement Solutions Inc. to build call accounting and business intelligence into Avaya offerings, particularly its IP Office product line. ISI offers Avaya users its Infortel Select Call Accounting solution, which can be integrated on-site to any Avaya platform or, can be done as a fully outsourced service leveraging ISI's telecom service bureau and data centers.

Why Law Firms Should Consider Call Recording as Part of Call Accounting

If your legal firm is accustomed to taking advantage of the latest technology to streamline performance and move collaboration along, an integrated recording solution from a proven call accounting solution provider can ensure you're on the right track.

ISI to Discuss Collaboration Compliance

Collaboration and compliance technologies are unique within the financial market as they must meet with stringent regulations to protect the general public.

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