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Call Accounting Featured Articles

Technology Helps Solve the Problem of Storing IMs for Federal Compliance

This allows a company the ability to quickly put together instant messages with a customer record, should they be asked to do so, without needed to review endless numbers of instant messages to find the right ones. The solution stores call, video, telepresence, and IM conversations in a central repository, allowing companies to retrieve archived IM interactions alongside other recordings. This provides a single search experience for accessing all records needed for compliance purposes. This allows a company the ability to quickly put together instant messages with a customer record, should they be asked to do so, without needed to review endless numbers of instant messages to find the right ones. The solution stores call, video, telepresence, and IM conversations in a central repository, allowing companies to retrieve archived IM interactions alongside other recordings. This provides a single search experience for accessing all records needed for compliance purposes.
7/23/2014

Call Accounting Gets a Boost from Cisco/Microsoft Partnership

What's the best way to gain access to the cloud? It may be through the partnership of two key players. When giants like Microsoft and Cisco join forces, the market sits up and pays attention. The two have entered into a three years agreement that covers sales and go-to-market collaboration to deliver integrated cloud and data center services for enterprise customers. What's the best way to gain access to the cloud? It may be through the partnership of two key players. When giants like Microsoft and Cisco join forces, the market sits up and pays attention. The two have entered into a three years agreement that covers sales and go-to-market collaboration to deliver integrated cloud and data center services for enterprise customers.
7/22/2014

ISI and Verba Partner on Call Accounting Recording Solution

When it comes to innovation, strictly speaking the old saying is true; all ideas are really compilations of what came before. That doesn't discount, however, the fact that when forward-thinking, creative people and companies partner to solve problems, great things can result. When it comes to innovation, strictly speaking the old saying is true; all ideas are really compilations of what came before. That doesn't discount, however, the fact that when forward-thinking, creative people and companies partner to solve problems, great things can result.
7/15/2014

Call Accounting Industry News

7/24/2014 8:39:59 AM
Strong Infrastructure for Data Dissemination

7/24/2014 8:15:22 AM
ZTE and TIM Brasil to Set Up Next-Generation Broadband Innovation Centre; ZTE signs agreement with TIM Brasil on ultra-broadband projects in ceremony attended by Presidents Xi Jinping and Dilma Rousseff

7/24/2014 8:12:42 AM
Monolith Software Has a New Permanent Home in Booming Technology Hub

7/24/2014 7:46:17 AM
Americas Mobile Data Market to 2015: Mobile Subscriptions by Operators

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