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Call Accounting Featured Articles

Can Call Accounting Help Improve Employee Productivity?

How do you derive more productivity from your employees? Do you motivate them with a proven incentive plan? Do you set goals you can easily measure? Do you make it part of your corporate culture so everyone is clear about expectations and the initiatives moving forward? Not every company employs the same strategies to drive productivity, but can call accounting help?

Can Call Accounting Truly Reduce Costs?

As much as communications lends value to our business environments, it can also have a significant impact on the bottom line. We have to stay connected - that much is clear. But how do we ensure the technology we have in place represents the best use of our resources and capabilities? Can call accounting really make an impact?

The Value of Capturing and Recording Speech Communications

The telephone companies have been talking about data mining for at least a couple decades. Today advances in technology are making it possible to more easily leverage data to get a better understanding of customers and to drive actionable insight to improve the prospect of business success.

Call Accounting Industry News

10/6/2015 1:01:47 PM
OT Launches 'Top 10 Migration Tips' Guide to Help Issuers with Transition to EMV Chip Cards as Liability Shift Arrives

10/6/2015 12:32:05 PM
New IDC Manufacturing Insights MarketScape Evaluates Service Lifecycle Management SI/BPO Vendors

10/6/2015 11:01:51 AM
Research and Markets: Global Healthcare IT Spending Market Analysis 2015-2019

10/6/2015 10:43:11 AM
New Cadence Tensilica Vision P5 DSP Enables 4K Mobile Imaging with 13X Performance Boost and 5X Lower Energy

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