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Call Accounting

Today, FreeMove announced a new partnership with BT Group, giving the global telecommunications firm an expanded arsenal of mobile service…

11/22/2017

Call Accounting

Bango's Direct Carrier Billing for Amazon is now available to Amazon Prime and Prime Student members in Japan. The …

11/14/2017

Call Accounting

The AFTRA-SAG credit union is using the Metropolis Technologies OfficeWatch SL Call Report solution. This new solution offers advanced …

11/13/2017

Call Accounting

Mobility management platform MOBI has received the AOTMP Telecom Management Industry Award for Service Level Performance. The MOBI solutio…

11/10/2017

Call Accounting

The ability to analyze every customer call has become powerful and indispensable for many industries, and it has transformed the …

11/10/2017

Call Accounting

This week, Comview successfully renewed its Efficiency First Vendor Certification. The evaluation process entailed the alignment of Comvie…

11/3/2017

Call Accounting

The global telecom expense management space is expected to see compound annual growth of 13 percent in the next decade. …

10/30/2017

Call Accounting

This week, Beesion Technologies announced a partnership with Greencastle Associates Consulting. Beesion is best known as a low-code teleco…

10/25/2017

Call Accounting

Sales can be hard to execute in a call center. Here are a few ways to enhance sales performance in …

10/20/2017


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White Papers
Avaya - CDR Collection Via Enterprise Survivable Server
Over two and a half decades ago, Avaya's switches first began producing CDR (Call Detail Record or Call Detail Recording) data. At that time, all CDR records were delivered in a single format via a ...
Reconciling Carrier Bills Using Infortel Select
To maintain contact with your customers as well as keep everyday business operations up-to-date and running, you depend on the telephone ...
Skype for Business
Skype for Business Server ushers in a new, complete Unified Communications (UC) product that transforms every enterprise communication - voice, instant messaging, conferencing, application sharing, remote access, response group service and presence - into a user experience that is more collaborative, engaging and accessible than ever before. Companies of all sizes are implementing Skype for Business as an easy-to-use, consistent and known ...
Case Studies
NEW Decker Truck Line, Inc.
Decker Truck Line, Inc. provides trucking services through a fleet of tractors and trailers. The company transports flatbed freights ...
Riverside Medical Center
Riverside Medical Center Leverages Call Analytics from ISI to Help Transition their Network from legacy PBX to VoIP and to Monitor Communications Activity Riverside Medical Center ...
University of Arkansas at Pine Bluff
The University of Arkansas - Pine Bluff (UAPB) prides itself on being a forward- thinking and problem solving university. From its humble beginnings of seven students in 1873, to its current enrollemtn of 3,000, UAPB offers unique career choices to the nation's youth ...
Nationwide Security Provider
Bringing the ability to utilize Microsoft Dynamics CRM to the fullest of its ability in conjunction with unified communication clients ...
Brochures
Carrier Bill Reconciliation
Are you catching the errors? At ISI, we realize the sheer complexity of your phone bills can be overwhelming. They are difficult to read and complicated to understand ...
Infortel Select with UCCX Reporting Option
Infortel Unified Contact Center Express (UCCX) Reporting is an option that may be added to an Infortel Select UC reporting solution to ...
Infortel Select 10 - Do MORE than just record calls. Manage your Unified Communication
It's no longer just about call costs. It's not that call accounting is old fashioned...it's just evolved ...
Vertical Solutions - Professional Service Firms
While most professional service firms are experiencing a decline in their per-minute prices for communication services ...

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