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Verint Unveils Enhanced Financial Compliance Suite

October 10, 2018

Compliance is a mandatory venture for organizations. For financial firms, regulation is a way of life. And as each conversation seems to contain sensitive financial data there’s a level of responsibility associated with that. Skype for Business, Microsoft (News - Alert) Teams or Cisco Jabber require proactive compliance efforts.

Verint announced enhancements to its Financial Compliance solutions for financial services organizations. The Customer Engagement Company is delivering advanced capabilities to organizations faced mounting regulations.  

“Today, trades are executed through multiple channels and devices,” said Dick Bucci, Principal, Pelorus Associates. “Financial services companies must be able to quickly spot problematic activity, reconstruct trading actions, and pinpoint potential problems regardless of channel or device. Verint (News - Alert) has long led the way in providing holistic solutions to address complex processes and brings that same level of thinking and technology expertise to financial trading.”

In selecting the Verint Financial Compliance suite companies can take solace in a robust feature set that touts an automated process of capturing, regulating, archiving, retrieving and analyzing communications across a number of UC platforms. Automated verification tests systems across platforms, applications and communications paths aiding to avoid disruptions and keep recordings within business policy and compliance. The Verint suite is easily integrated via API and offers proactive protection across channels.  

“After the fact compliance is not enough. Reacting to non-compliant actions still means that a failure has occurred,” says Verint’s Nancy Treaster, senior vice president and general manager of strategic operations. “Verint gives financial traders and related businesses the proactive controls and automated verification needed to reduce risk across regulated communications with counterparties and clients, and among internal teams.”

Compliance regulations put customer concerns first, and those organizations taking action are protecting the interest of its client base. Isn’t that what companies are supposed to do?

Edited by Maurice Nagle